How do I fix a SCCM scan issue?

Table of Contents

Scan failures due to missing or corrupted components

Stop the Windows Update service by running the following command: Console Copy.
Rename the C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistribution.
Start the Windows Update service by running the following command:
Start a software update scan cycle.

What are the troubleshooting steps for SCCM?

SCCM Troubleshooting 101: Overview

Note any error codes in the console.
Determine the log files to investigate.
Open the log(s) in CMTrace.
Study the log conversation.
Lookup error codes.
Solve the problem!

How do I refresh SCCM?

To force the list to update, please do the following:

Open Control Panel.
Select System and Security.
From the list, select Configuration Manager.
Select the Actions tab. Select Machine Policy Retrieval & Evaluation Cycle, then click Run Now.
The available software in Software Center should update soon.

What does System Center Configuration Manager do?

Microsoft System Center Configuration Manager (SCCM) is a Windows product that enables the management, deployment and security of devices and applications across an enterprise. Amongst other potential uses, administrators will commonly use SCCM for endpoint protection, patch management and software distribution.

How do you refresh a compliance state?

In Microsoft System Center Configuration Manager 2007, you refresh the client compliance state by creating an instance of the UpdatesStore COM class and by using the RefreshServerComplianceState method. This causes the client to resend a full compliance report to the Configuration Manager 2007 server.

How long does a hardware scan take in SCCM?

If this is the case for you, you might need to wait 1 or 2 days (depending on your sync cycles) for it to show up in SCCM. When I had this problem, it took about 2 days for it to finally show up. 90% of the client PCs that had the BITS service greyed out were showing up as successful.

How do you check if SCCM client is working?

The easy way to confirm that the client is retrieving and processing SCCM policy is to first look at the Configuration Manager Properties dialog. Especially important is to note the Actions tab and the total number of tabs as shown in Figure 3.

How do I manually update SCCM client?

Manually Update SCCM Software List

On the system that is running the SCCM Client, open the Control Panel.
Locate the Configuration Manager Icon and open by clicking on it.
On the Configuration Manager Properties box, click on the ACTIONS tab.
Click on Machine Policy Retrieval & Evaluation Cycle and click on “Run Now.”

How do I fix my software center?

Resolution:

Increase the Cache size. Open Configuration Manager Properties from Control Panel. Select the Cache tab. Adjust the amount of disk space to use as desired.
Delete the Cache files. Open Configuration Manager Properties from Control Panel. Select the Cache tab. Click the Delete Files button.

What happened to System Center Configuration Manager?

Starting in version 1910, Configuration Manager current branch is now part of Microsoft Endpoint Manager. Version 1906 and earlier are still branded System Center Configuration Manager. The Microsoft Endpoint Manager brand will appear in the product and documentation over the coming months.

How do I get a patch compliance report in SCCM 2012?

1.) In the SCCM console, navigate to the main menu Monitoring and then click the Reporting folder. 2.) Navigate to the sub-folder Software Updates – A Compliance, click on it and, on the right-hand side, right-click Compliance 2 – Specific software update, then Run.

How do I scan a hardware in SCCM?

Let’s see the steps to force full hardware inventory on SCCM Clients. Right click tools support running hardware inventory cycle on a device collection or individual computer. Right-click a Device Collection > Right click tools > Client Actions on collection > Hardware Inventory Cycle.

What is the difference between hardware inventory and software inventory in SCCM 2012?

The Hardware inventory details include information like, memory, operating system, manufacturer, device types, peripherals, etc. The software inventory provides details of the software detected in the network grouped by volume and software vendors.

How do you check if MP is working fine in SCCM?

Open “Configuration Manager Console”, navigate to \Monitoring\Overview\System Status\Site Status and select “Management Point” from list of “Site System Role”. If the status is showing OK and green tick icon, it means MP is healthy.

How do I view logs in SCCM 2012?

The default path to find the SCCM server logs files is in your SCCM Installation Directory\Logs. If you’ve used the default installation directory, it will be located in C:\Program Files\Microsoft Configuration Manager\Logs. The problem is that when opening this directory, you’ll find dozens of SCCM logs files.

How do I force SCCM to check my computer?

On the system that is running the SCCM Client, open the Control Panel. Locate the Configuration Manager Icon and open by clicking on it. On the Configuration Manager Properties box, click on the ACTIONS tab. Click on Machine Policy Retrieval & Evaluation Cycle and click on “Run Now.”

Why is my configmgr client showing as unknown state?

Since the 2147954402 is not one of the eleven default error codes that forces the ConfigMgr client to switch Software Update Point, the reason for all of those clients being reported as Unknown State is due to the fact that the error the scan returned was not in the WSUS Scan Retry Error Code list.

Why does the Configuration Manager software update scan fail on client?

Unless the value of the setting that’s defined in Group Policy is identical to the one that’s being set by Configuration Manager (server name and port), the Configuration Manager software update scan will fail on the client. In this case, the WUAHandler.log file shows the following entry:

Why did configmgr add an additional software update point?

These communication restrictions in the customer network was a known fact for the customer and they’ve intentionally designed their hierarchy to support this by adding an addition Software Update Point so that the ConfigMgr client could switch to a reachable Software Update Point.

What are WSUS scan retry error codes in SMS_embeddedproperty?

This instance has a number of SMS_EmbeddedProperty properties and one of them are particular interesting in this case, the one with a PropertyName of WSUS Scan Retry Error Codes. This Embedded Property is a string containing a list of error codes presented in decimals. We can explore this list by running the following PowerShell command: