Does T-Mobile charge a restocking fee?
You may be required to pay a restocking fee based on the Device Full Retail Price (“FRP”) as follows: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300. Prepaid services, e-coupons, and gift cards are non-refundable.
How many days do I have to return my phone to T-Mobile?
within 14 days
Return your device at any T-Mobile store within 14 days. A restocking fee will be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you’ll need to return.
How much is a phone restocking fee?
Customary Restocking Fees Electronics companies customarily charge between 10 and 25 percent of the item’s price for a return, with 15 percent as the most common amount quoted.
What happens if I dont return my phone to T-Mobile?
5 replies. You will be charged the remaining balance owed on the device. Alternatively, you could take it in to a T-Mobile Store and have them send it in for you so you don’t miss the cutoff for it to be returned.
How do I avoid restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
Why do I have to pay a restocking fee?
Why do many honest companies charge restocking fees? The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order.
Does T-Mobile have a 30 day money back guarantee?
You can try out the T-Mobile network risk-free with our 30-day, money-back Lifetime Coverage Guarantee™.
Do I have to pay restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn’t charged if you’re returning an item because of a defect or missing part, or because it wasn’t what you ordered.
Can I return iPhone if I don’t like it?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Can restocking fee be waived?
Can I cancel T-Mobile phone order?
CHANGING OR CANCELING YOUR ORDER If for some reason you need to change or cancel an order we will be happy to assist you, please contact Customer Service at (855) 825-8222 or via email at [email protected] immediately as there may be a chance that we have processed your order for shipment.
Why do I pay a restocking fee?
Can I return my mobile phone within 14 days?
Phones Bought New in Person Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you’re within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway.