How do I complain about a website UK?
Ways to Complain
- BY POST. You can download our paper complaint form here and send the completed form to: Consumer Arbitration.
- ONLINE. If you have access to the Internet you can file your complaint via our online portal.
- BY TELEPHONE. You can telephone us on 0203 540 8063.
How do I contact the UK Trading Standards?
CTSI Contact Details
- 01268 582200 / [email protected].
- 01268 582228 / [email protected].
- 01268 886697 / [email protected].
What happens if an online company rips you off UK?
Report a scam or rip-off:
- 0808 250 5050.
- 0808 223 1133.
- 0808 223 1144.
Do Trading Standards deal with online shopping?
Consumerline, which is part of the Trading Standards Service, regularly receives complaints from consumers about faulty, misdescribed, or counterfeit goods that have been bought online, as well as delays with delivery or goods not arriving at all.
How do I complain about a website online?
To register a complaint with NCH you can call on 1800-11-4000 or 14404, you can also send SMS on 8130009809. Besides that facility to file complaints online either on NCH website or APP is also available.
Can Trading Standards get my money back?
You may be entitled to a refund if you do not receive the goods you ordered, the digital content you downloaded or the service you paid for. You may be entitled to a repair, replacement or another remedy if the goods or digital content are faulty or if the service you receive is below standard.
What should I do if I get ripped off a website?
List of Steps to Report Online Fraud
- Gather Information.
- Let them know you’re taking action.
- Report Online Fraud to the FBI Internet Fraud Complaint Center.
- Report the incident to Internet Fraud Watch.
- Contact the Attorney General’s Office.
- Lookup the Domain and Hosting Company.
- Connect with other victims.
Where can I complain about online shopping?
According to NCH, in case of fraudulent transactions a consumer should lodge a First Information Report (FIR) or make a police complaint or to Cyber Cell, if company is not traceable. To register a complaint with NCH you can call on 1800-11-4000 or 14404, you can also send SMS on 8130009809.
How do I report a misleading website?
Report internet scams and phishing
- Suspicious emails. Forward the email to [email protected].
- Text messages. Forward the text message to 7726 – it’s free.
- Adverts.
- If you think you’ve been a victim of an online scam or fraud.
- Avoid misleading government websites, emails and phone numbers.
How do I get my money back from a fake website?
Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.
How do I contact Ofcom about a complaint?
If you have a textphone and want to call us direct, call 020 7981 3043 or 0300 123 2024….Ofcom phone numbers.
| Department | Phone number |
|---|---|
| Advice and Complaints | 0300 123 3333 or 020 7981 3040 |
| Welsh language line – Advice and Complaints | 0300 123 2023 |
How do I get my money back from an online purchase uk?
Online, mail and phone order sales You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back.
How do you get a website taken down?
Methods to Remove Negative Content From the Internet
- Remove the Negative Content at Its Source.
- Obtain a Court Order to Remove Content.
- Send a Cease and Desist Letter.
- Make an Editorial Request.
- Send a DMCA Takedown Notice.
- Submit a De-indexing Request to Search Engines For Terms of Service Violations.
What do you do when you feel ripped off?
If you feel you’ve been defrauded, file a complaint with the Federal Trade Commission at this page of its website. Here you can file a complaint about many types of businesses, including online shopping. Complaining to the FTC will not get you a refund. It doesn’t intervene in individual complaints.