How do I contact Xsolla support?
You can contact us at [email protected] to exercise your right.
How do I get a refund from Xsolla?
You have 14 days from receipt of your Item to inform us of your intention to return or exchange. For Products, you then have a further 14 days to return it back to us. Returns outside this period may not be accepted. 6.3 To request a refund you need to visit https://help.xsolla.com/ and contact Xsolla customer support.
How can I chat with Xsolla?
Xsolla on Twitter: “@WildWestMMO @Tamyhro Contact us at [email protected] or https://t.co/rHAnJEsXUl with your situation Tamyrho. Thanks!” / Twitter.
How long does it take for Xsolla support to respond?
within 48 hours
If you can’t find your answer in our documentation, or would prefer direct assistance, please email our Integration team and we’ll respond within 48 hours.
How do I get rid of Xsolla?
You can cancel your Xsolla subscription by contacting them via email or telephone and providing them with your customer details. Another option is to mail [email protected] asking the support team to cancel your account. To voice your concerns or raise a complaint, simply call 877 797 6552 from your phone.
Who owns Xsolla?
Aleksandr Agapitov
Aleksandr Agapitov is founder and CEO of Xsolla, Inc., the video game business engine with a set of tools and services that help developers operate and sell more games.
How do I remove a payment method from Xsolla?
If you would still like to use the payment method, you can remove the Xsolla Credit Card from your Epic account and try your purchase again. To remove the payment method, go to the payments section in your Epic Account and click the trash can icon next to the payment method you wish to remove.
Is Xsolla a Russian company?
Xsolla is an international video game commerce company, providing game developers and publishers with payment, billing, distribution, and marketing tools. It is a California Corporation (US company) headquartered in Sherman Oaks, Los Angeles, California.
Why does Roblox use Xsolla?
Solution. Through this collaboration, Xsolla integrated and prioritized a payment gateway for trusted gift card issuer Blackhawk Network On Demand into the Roblox in-game store and checkout experience.
What games are Xsolla?
Life Is Feudal: MMOXsolla / Video game
How do I cancel my Twitch subscription to Xsolla?
How do I cancel a subscription’s recurring monthly payment? You may cancel your recurring monthly payment at any time by going to your Subscriptions page, locating the subscription you wish to cancel, and clicking the Cog on the right-hand side. Here, you will be able to select Don’t Renew Subscription.
What is Roblox support phone number?
You may also contact us by phone at (888) 858-2569.
How do I remove my card from Xsolla?
How do you contact Roblox support?
Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back.
How do I get a refund on Roblox purchases?
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience’s currency.
How do I contact Roblox?
If you’re having any trouble or want to contact support for any reason, please email us at [email protected]. Please visit our website for a full list on how to contact support: h.xsolla.com
How do I get help with integrating my game with Xsolla?
If you’re an existing Xsolla partner, please reach out to your Account Manager (AM) using the contact info that they’ve previously shared with you. If you need help integrating your game with Xsolla, or want more info about our products’ APIs, features, or parameters, please look at our Developers section.
What is Xsolla?
Xsolla is the gaming industry hub built by players to bring out gaming’s best. We provide access to the products, services, and collaboration you need to expertly optimize your game’s reach and monetization potential. If you have more questions about Licensing Agreements, please contact us.
What happens after I Sign my licensing agreement with Xsolla?
Once Xsolla has signed your agreement, you’ll receive an email notification informing you that you’re enabled to start receiving real payments. If you’d like a hard copy of your fully finalized licensing agreement, you can contact us to request one at any time. I completed and submitted my Licensing Agreement. Can I start receiving payments now?