What to do if UniFi is not working?
Restart the Router Restart the device fix works in many situations and it could be a fix for slow WiFi as well. All you have to do is turn off the router for 10-15 seconds and turn it back on. Wait for the Power and Internet LED lights on to turn green and stable, try using it again and see if the problem persists.
How do I check my UniFi network?
To view the status of your report through unifi portal:
- Go to and click ‘Login/Register’
- Register or login using registered email with DigitalMe.
- Scroll down until the bottom, and click on ‘My Activity’
- On ‘My Activity’ page, you may view your report status by:
- Click ‘Track Ticket’ to view status details.
How do I set up UniFi?
Setting up a UniFi OS Console is easy. Start by connecting your console to the internet and powering it on. In the UniFi Network mobile app, log into your UI account and wait for the setup prompt to appear on your screen. Follow the on-screen instructions and you’ll be up and running in just a few minutes!
Can’t connect to UniFi network?
The Fix
- In the controller head to Settings > Wireless Networks and press edit next to the SSID you with to return service on.
- Scroll down until you reach the PMF section.
- Set PMF to disabled.
- Save the configuration and re-try your connection.
- Repeat for any other SSID that you need to restore connectivity through.
How do I know if my access point is working?
First, you should perform a communications test to see if the access point is responding. Open a Command Prompt window on a PC on your wired network and ping your wireless access point’s IP address. The wireless access point should respond to the ping.
How long does it take to install UniFi?
The installation process should take about 45 minutes to an hour.
How do I know if Unifi is down?
You can check service availability in your area online at unifi.com.my, via Live Chat at myunifi app or unifi.com.my/chat, visit any TMpoint outlets nationwide, tweet us @helpmeunifi or message us at facebook.com/weareunifi.
Is unifi customer service 24 hours?
unifi Home now comes with 24 hours service guarantee.
Why is unifi so slow?
Re: SLOW CONNECTION Try to restart your devices to refresh the connection. You can use Easy Fix tools here https://easyfix.unifi.com.my/ as self troubleshoot your technical issues as well. Call 100 or contact Live Chat for further assistance if the issue persists. An Unexpected Error has occurred.
What does a red Los light mean?
Loss of signal
Re: LOS Light is red LOS= Loss of signal. Most likely a fibre fault somewhere, or possibly a fibre modem fault. Make sure that the fibre going into the modem is not been bent or damaged, and that the connector has not come loose. All you can do is to report it as a fault.
Why is my Unifi modem blinking?
LED is blinking: this is not a configured state, this may indicate that the device is not connected properly, or that something is wrong with the cable.
How do you troubleshoot an access point?
How to Fix Problem With Wireless Adapter and Access Point Error
- Make sure your wireless adapter is on.
- Disconnect and reconnect to the wireless network.
- Check the configuration of the wireless network connection.
- Forget the wireless network and connect again from scratch.
- Reboot your access point.
Do I need to pay for Unifi installation?
For unifi, there are no charge for standard installation.
Does Unifi need telephone line?
unifi Home plans do not come with telephone set.
Is Ubiquiti worth it for home?
It is worth it and I’m thrilled with the result. The flexibility and customizability its offered has been epic. There are literally no internet issues in our house or property anymore. I’ve even been able to add wired and wireless non-cloud-based security cameras throughout the property.