What if someone asks to ship to a different address on eBay?
If you need to change the shipping address or shipping service for an item you bought, you’ll have to contact the seller before they send the package. You may need to ask the seller to cancel the order and buy the item again with the correct details.
Can an eBay seller ship to a different address?
Absolutely you do not ship where the buyer tells you to ship. You ship it to the address eBay tells you to ship it to, the address that was provided with the payment. To ship it elsewhere will void your seller protection.
What happens if buyer has wrong address on eBay?
Contact her when you receive the returned backage. Explain that you can offer her two options. One, you will be happy to send her an invoice for shipping and reship the item once she has corrected her new address on eBay/PayPal. Two, you will refund her, then eBay will send her a Mutual Cancellation request.
What to do if a buyer asks to send to a different address?
You would have to cancel the transaction (using the reason “problem with buyers address”), and they would have to repurchase, correcting their address when they repay.
What happens if you put the wrong shipping address?
You can request that the destination Post Office hold the item for you or have it returned to sender.
- Verify that your shipment is eligible for Package Intercept.
- If eligible, you can submit your request online after logging in with your USPS.com account.
Can I buy something on eBay and have it shipped to someone else?
If buyer wants it sent 2 someone else 2 keep your sellers protection you will need 2 cancel the transaction and the buyer will need 2 re-purchase the item otherwise u need 2 send it to buyers address u you have already been given can not change it yourself.
How are sellers protected on eBay?
When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.
Can I change eBay shipping address?
Updating your shipping address in My eBay Go to Addresses – opens in new window or tab. Select Edit next to Shipping address. Select Edit next to the address you’d like to change. Update your address and select Save.
Can you keep a package that was delivered to you by mistake?
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.
Can I get a refund if my package was delivered to the wrong address?
Package delivered to a wrong address with courier companies If the package can’t be located within a few days and the courier company declares it as being lost, then you are entitled to take action and file a claim to get a refund for the losses. You will be asked to provide proof of the value of the package’s content.
How do I change the shipping address on eBay?
Updating your shipping address in My eBay
- Go to Addresses – opens in new window or tab.
- Select Edit next to Shipping address.
- Select Edit next to the address you’d like to change.
- Update your address and select Save.
Can you get ripped off on eBay?
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.
How do eBay scams work?
This scam is clever because the deceit occurs offline after the eBay transaction is complete. After completing the sale normally, the seller will post the package with the correct address but the wrong name. This leads you as the buyer to think you’ve received someone else’s parcel by mistake, and you return it or take it back to the post office.
Why does eBay sell with the wrong name?
Seller ships with deliberately incorrect name on label This scam is clever because the deceit occurs offline after the eBay transaction is complete. After completing the sale normally, the seller will post the package with the correct address but the wrong name.
How do I report a fraudulent item on eBay?
If you find an item on eBay that you think is fraudulent, report the listing directly. Report a buyer if you think they have acted illegally or fraudulently here.
How can you tell if a buyer is a scammer?
If buyer offers to pay higher for the item or requests to change payment methods, the buyer you’re dealing with is more likely a scammer. They are trying to fool you into receiving payment from a hacked or fraudulent account which will eventually get a chargeback and be refunded.