What is the Office of Fair Trading now called?
the Financial Conduct Authority (FCA)
The OFT was closed down on 31 March 2014 and its responsibilities were transferred to a number of different bodies, including the Competition and Markets Authority (CMA) and the Financial Conduct Authority (FCA).
What can the Office of Fair Trading do?
You can: tell the Competition and Markets Authority (CMA) about: anti-competitive practices (eg price fixing and bid rigging) a market not working well.
What is the Fair Trading Act 1973 UK?
An Act to provide for the appointment of a Director General of Fair Trading and of a Consumer Protection Advisory Committee, and to confer on the Director General and the Committee so appointed, on the Secretary of State, on the Restrictive Practices Court and on certain other courts new functions for the protection of …
How do I make a complaint about a consumer UK?
Citizens Advice consumer service. The official body that provides free and independent advice about your consumer rights at any point during your complaint. Contact the Citizens Advice consumer service on 03454 040506 or visit the website.
Which government department is responsible for trading standards?
National Trading Standards Board National Trading Standards delivers national and regional consumer protection enforcement.
What happens when you complain to Trading Standards?
Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund.
What can Trading Standards enforce?
In addition, trading standards services enforce legislation that protects businesses (such as the Business Protection from Misleading Marketing Regulations 2008, covered in the ‘Business-to-business marketing’ guide) and give advice to businesses.
How do I contact Trading Standards UK?
CTSI Contact Details
- 01268 582200 / [email protected].
- 01268 582228 / [email protected].
- 01268 886697 / [email protected].
What are the 8 basic rights of the consumers UK?
Consumer’s rights to enforce terms about goods.
Who do I complain to about a company?
Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.
- Go to the company website.
- Contact the Better Business Bureau.
- Contact the Federal Trade Commission (FTC).
- Check out the Ripoff Report.
- Email [email protected].
- Try Yelp.
- Post on Planet Feedback.
Where do I complain about a company UK?
Email your complaint to Companies House. You can also contact the manager of the team you want to complain about. You must: explain the problem.
Is it worth reporting to Trading Standards?
What complaints do Trading Standards deal with?
How do I make a complaint to Trading Standards UK?
Trying to contact the trading standards service? Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 0808 223 1133.
How do I make a complaint to trading standards UK?
To report to Trading Standards, you need to contact the Citizens Advice consumer service. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form – we’ll get back to you within 5 days.