How do I contact Qantas New Zealand?
We believe the journey should be as exciting as the destination. The familiar smiles are waiting to welcome you onboard. Fly with us and rediscover the Qantas difference….South Pacific.
| Country or territory | Contact | Opening hours |
|---|---|---|
| New Zealand | 0800 808 767 (within NZ) +64 9 3578900 (outside NZ) | 24 hours, 7 days a week |
Can I email Qantas customer service?
Contact Us
| Last updated: 30 March 2020 | |
|---|---|
| Qantas Department | Contact |
| Qantas Contact Centres | 1 800 227 4500 |
| Customer Specific Needs Team | 1 800 233 4414 For medical clearance requirements submit Travel Clearance Form online Email |
| Freight | qffreightusa@qantas.com.au |
Can I get my money back from Qantas?
Submit your refund requests once you’ve completed your journey. A separate refund request must be submitted per person, per service. To apply for your refund, enter your Qantas Booking reference and last name, then select ‘Continue’ to retrieve your booking details automatically.
How do I call Qantas from Australia from overseas?
133 677 (or +61 3 4313 7692 if calling from outside Australia) then ask for Qantas Customer Care on 1300 659 161 (or +61 2 9067 1620 if calling from outside Australia).
What is Qantas phone number?
(800) 227-4500Qantas / Customer service
How can I get in contact with Qantas?
Why are Qantas refunds taking so long?
Due to the current circumstances, Qantas has received a large volume of refund requests in a short period of time. We are continuing to process customers’ refund requests prioritised in lodgement date order, there are a significant number of requests and we’re working through them as quickly as we can.
How do I contact Qantas International?
If you book via the internet please contact Qantas on 1 800 227 4500 in the USA or 1800 177 474 in Australia immediately after you have purchased your ticket.
Can I message Qantas?
You can now contact Qantas by sending a text message to 0477 726 827 (0477 QANTAS). Alternatively, the option to send an SMS is sometimes given when calling the Qantas call centre.
Can I get a refund from Qantas due to Covid?
Note: if we’ve cancelled your Qantas flight, we’ll rebook you on the next available flight to your booked destination (if possible), at no additional cost to you. Alternatively, you can choose a Flight Credit or a refund. You won’t be charged any change or cancellation fees.
Does Alan Joyce own Qantas?
Alan Joseph Joyce, AC (born 30 June 1966) is an Irish business person. He is the chief executive officer (CEO) of Qantas Airways Limited….Alan Joyce (executive)
| Alan Joyce AC | |
|---|---|
| Occupation | Businessman chief executive officer activist |
| Organisation | Qantas |
| Spouse(s) | Shane Lloyd ( m. 2019) |
Who is the current CEO of Qantas?
Alan Joyce (Nov 28, 2008–)Qantas / CEO
How long does it take for Qantas to answer?
A recent investigation by consumer group Choice last month, found the average wait time for Qantas should be 39 minutes and 37 seconds and 50 minutes after midday. The earlier in the day you call, the less you have to wait.
How do I contact Qantas Customer Service?
Please call us on one of the numbers below between the hours of 8am and 7pm (AEST), Monday to Saturday; Or email frequent_flyer@qantas.com.au 1. How long will it take for my product to arrive? Products are sent from various warehouses so their shipping times can differ.
How do I get a refund or exchange from Qantas?
If the item is faulty, damaged or unfit for use, you should contact the Qantas Frequent Flyer Contact Centre within 7 days of receipt to arrange for an exchange or refund. You can get in touch with us to arrange for an exchange or refund and will need to provide the following:
How do I check the status of my Qantas Flight?
For flights booked through a travel agency or third-party website, contact them directly for assistance. You can check your booking or flight status for the most up-to-date information on your flight. Find your local Qantas contact details. Simply choose the region your enquiring from: