How do I fix DStv error?
What to do. Service is currently scrambled usually due to your Multichoice account not paid. Pay your account, and if it is paid phone Multichoice at 012 422 2222 to clear the error, or you can clear the error yourself by dialling *120*68584# and following the prompts on your smartphone display.
How do I refresh my DStv channels?
Via SMS
- Send an SMS with the word RESET accompanied by your smartcard number to 30333.
- You will receive a confirmation message informing you that your request is being processed.
- Check after a while if the channels are available.
How do I clear my DStv error code e16 4?
Alternatively to reset it via USSD you can dial *120*68584# and follow the instructions. If these do not work then you will need to call Multichoice so they can clear the error message for you.
How do I set my DStv signal?
Once you encounter a poor signal error, you can press the HELP button on your remote and click on General Information. Then, click on Select Tuner Status Signal Quality & Strength. Here you will be able to view the strength of the signal. All of these values should be either 50% or above.
Why are my channels not working?
First check that your TV is set to the correct Source or Input, try changing the Source or Input to AV, TV, Digital TV or DTV if you haven’t already. If your “No Signal” message is not due to incorrect Source or Input being selected, then it’s most likely caused by a set up or antenna fault.
Why are some of my DStv channels not working?
If some channels are not playing on DStv, your decoder is not receiving enough signal strength to play them out. The signal strength and quality are low because of the misalignment of your dish. In some cases, poor signal quality results from misaligned LNB also.
Why is my DStv channels blocked?
If you want to watch a channel on your DStv decoder and get a PG blocked response, it means parental control block has been put on that channel, and you can only watch if you unblock that channel. See this: How To Rescan Your DStv Decoder.
Where is the reset button on DStv decoder?
How To Reset Your DStv Decoder To Factory Settings
- Power on your DStv decoder.
- Check if you have batteries in your remote.
- Press any of the keys on the remote to see if a light blinks.
- That shows it can send a signal to the decoder.
- Now, press the blue button with DStv written on it.
What is e 16 error on DStv?
E16-0 (Channel Currently Scrambled) This channel is blocked because it may not be part of your package or your services may have been suspended. Visit Self Service to clear this error or to check your account balance.
How do you know if your LNB is broken?
LNBs can degrade over time, particularly in locations exposed to extreme weather conditions; signs of a faulty LNB include missing channels, video pixilation, signal drop-out during heavy rain or a complete loss of signal.
How do I fix errors on my DStv device?
Easily fix common errors on your DStv device. Please remember to make sure that your Smartcard is inserted and your decoder is powered on when fixing errors using the online tool. E04-4 (Please insert smartcard.) Insert the correct/valid smartcard in the decoder smartcard slot.
How to fix DStv error code 19 E45?
Solution: Enter the PIN to unlock and watch the channel. 19. E45 Error code Error message: Service not allowed. Error cause: Not authorized to use the DSTV service. Solution: Contact DSTV.
Why do I get error code E32 on DStv?
DSTV error code: E32 (Your Smartcard is not switched on or activated, or the channel that you are trying to view may not be part of your package.) This error is mostly caused by a temporary suspension of transmission to your Smartcard. To fix this, check your mail messages.
What to do when your DStv decoder loses signal?
If you have ever wondered about what to do when your DStv decoder loses signal or how to clear DStv error code E48-32, you should get a technician. Sometimes, no signal on DStv may arise due to bad weather elsewhere, which means you should wait for it to clear.