How do I get a new hub from BT?
Your best bet would be to contact the customer option team on 0800 800 030 and renegotiate a new contract which would include a new smart hub.
What is the difference between BT Hub 3 and 4?
Even so, the Home Hub 4’s 2.4GHz band performance is very good, and certainly better than that of the BT Home Hub 3, which produced data transfer speeds of 33.1Mbit/s at one metre, 29.7Mbit/s at 10 metres and 9Mbit/s at 25 metres.
Can I replace my BT router?
Re: Replacing my BT smart hub Unless you have FTTP, you will need either a modem/router or separate modem. The R7000P doesn’t have a built in modem. If you have G. Fast, suitable devices are very limited.
Does BT charge to replace home Hub?
BT don’t lend you the Home Hub. They sell it to you. But so long as you stay with BT, they don’t charge you and after 12 months they write off the cost. That means that once it’s out of warranty, then it’s your problem if it goes wrong.
Is it worth upgrading to BT Halo 3?
“BT Halo 3+ offers a super reliable service with the best connectivity for all corners of the home, giving the whole family peace of mind they can work, homeschool or keep in touch with friends and family without interruptions.”
Do I have to return my old BT Hub?
If its an old hub which was issued to you as part of a contract, before 13 December 2019, then you can simply take it to your local recycling centre. After that date, it must be returned to BT, to avoid being charged for it.
How do I know if my BT Home Hub is faulty?
Check the lights on your BT Hub If there are no lights, check the power cable is in firmly, and connected to the mains. A steady blue means that the Hub is connected to your broadband. If you are still having problems try turning the device you are using – like a phone, tablet or laptop – off and on.
Does BT charge to replace Home hub?
Can I replace my BT Home Hub 3 with another router?
The Home hub is perfectly stable, most people that decide to use a different router do so for the extra whistles and bells and configurable options. Only you know what your requirements are, have a look at the specs. Any router with a WAN port will work fine with FTTP, you don’t need a modem/router.
Can I sell my old BT Home Hub?
As already mentioned, you can’t sell it because it remains the property of BT and they may well require it back at some point. There’s also a number of posts on this forum from people saying that BT have requested them to return equipment that they no longer have or face being charged for it.
Do I get a new hub with BT Halo 3?
Halo 3 doesn’t include a new Smart Hub2, unlike Halo 3+ which does as you get the complete wi-fi discs included with it, the wi-fi discs work with the Smart Hub 2 which is why it’s sent as part of the subscription.
Why are BT asking me to return my Smart Hub?
It sounds like you’re going to be migrated over from copper to fibre which would trigger a new hub to be sent as part of the order. @ch is correct. You’ll probably receive the new hub in the next few days and you need to send the old one back.
Will BT replace a faulty router?
They will go through all the usual tests and if your hub is faulty they will send you a replacement free of charge provided you are still in contract with BT.
How do I fix my BT Hub?
Restart your Hub Many connections problems can be resolved by turning your BT Hub off and on. Press the Power button on the back until all the lights go off and wait for 5 minutes. Press the Power button again until all the lights come back on. It may take a few minutes for the lights to settle.
What is the new BT Home Hub 3?
Read about the new BT Home Hub 3 on BT Life! At the heart of BT Total Broadband is the BT Home Hub. Our new BT Home Hub can connect many devices around your home – with or without wires. It features smart wireless technology to ensure a strong connection, plus built-in security and intelligent power management.
Can I use BT Home Hub with another ISP?
It features smart wireless technology to ensure a strong connection, plus built-in security and intelligent power management. Hub 3 does not support DECT and is not compatible with BT hub phones. BT Home Hub only works with a BT Broadband service. It cannot be used with another ISP.
Why choose BT Business Hub 3 smart wireless?
It also gives you the UK’s most reliable wireless connection. Our Smart Wireless™ technology means you get the strongest signal possible from the BT Business Hub 3 to your devices compared with other major broadband providers.
Why smart hubs are the best?
Smart Hubs can give you a superfast, reliable wi-fi connection in more places around your home. Our hubs have it all – good looks and powerful technology for better wi-fi performance. Our Smart Hubs’ awesome power and super smart tech can make a huge difference to what you’re doing online.