How do I get help from Fitbit?
Get Support
- Live Chat. Chat with us 24 hours a day.
- Call Us. (877) 623-4997.
- Fitbit Community. Find answers right now.
- @FitbitSupport. Send us a direct message.
- Menstrual Health Tracking.
- BROKEN BAND? File a claim on your device’s in-warranty Fitbit band.
- Fitbit Premium.
- Employee Wellness & Health Plan Members.
Is there a Fitbit helpline?
(877) 623-4997Fitbit / Customer service
How do I fix my Fitbit that won’t work?
Plug the Fitbit’s charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Restart the Fitbit. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running.
How do I ask a question on Fitbit?
Follow these steps to kick off a new topic or ask a question:
- Type your question into the Search field on the Community home page or any of our forum board pages.
- Click on a result to be directed to a relevant conversation.
- Click the Start a Topic button at the top-left of the forum.
- Compose your post.
Why did my Fitbit suddenly stopped working?
If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.
Does Fitbit have live chat?
Online ChatFitbit / Customer service chat
How long is Fitbit warranty?
one-year
Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.
How do I get my Fitbit to sync again?
Troubleshooting steps
- Force quit and then reopen the Fitbit app.
- Go to Settings.
- Turn your phone or tablet off and back on.
- Uninstall and reinstall the Fitbit app.
- If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
Why is my Fitbit dead?
Ordinarily in such cases I would suggest giving it a couple of hours charge, even if it does not seem to be charging, and then trying the restart procedure 3 times. This can often revive a Fitbit that seems to be dead.
Why did my Fitbit just stopped working?
Does Fitbit really work?
No, according to recent research. In fact, a study of 800 test subjects found that after 12 months, fitness trackers had no effect on the subjects’ overall health and fitness – even when combined with a financial incentive.
How to activate a Fitbit?
Tap the Premium tab.
Which Fitbit should you buy?
– Sp02 – Built-in GPS – Fast charging – 6+ day battery life
How to set up Fitbit for Windows 10?
Launch the Fitbit application from the Desktop or the Start menu