What do citizen information do?
The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services.
Do I need an appointment for citizens information?
Appointments are offered as needed following an initial assessment. You can also call the Citizens Information Phone Service on 0818 07 4000, Monday to Friday, 9am-8pm. You can also view the Citizens Information Centre locations using Google Maps.
What services do citizens advice provide?
Citizens Advice service’s work involves providing advice on issues such as debt management and welfare benefits, housing, immigration, employment, consumer complaints and landlord-tenant disputes. Citizens Advice calculated that in 2016 it helped 2.7 million people with 6.3 million problems.
What can I ask citizens advice?
You can contact our consumer service if you have a consumer issue like broken or faulty goods, or problems with energy, water or post. The consumer service can advise you and pass complaints to Trading Standards.
Is citizens information a reliable source?
In 2020, as a result of the pandemic and our response to it, Citizens Information also cemented our reputation as a trusted source of information on social media, following the decision to significantly increase our use of social media to get accurate information out quickly.
What is the Citizens information Act 2007?
The Citizens Information Board’s mandate, as defined by the Acts, is: To ensure that individuals have access to accurate, comprehensive and clear information relating to social services. To assist and support individuals, in particular those with disabilities, in identifying and understanding their needs and options.
Is Citizens Advice service free?
Our network of independent charities offers confidential advice online, over the phone, and in person, for free. When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.
How do I contact citizens by email?
You can send feedback about citizensinformation.ie to [email protected]. If you have a query, you can contact the Citizens Information Phone Service or your local Citizens Information Centre. Please also note that email is not generally considered to be a secure form of communication.
Can Citizens Advice Bureau give legal advice?
The Citizens Advice service provides independent and confidential advice (including legal advice) and can help you find a solicitor.
Can citizen advice help with money?
Worried about your finances? Know your debts are piling up but not sure where to start? You don’t have to tackle them alone: the Citizens Advice service can help.
How much does it cost to call Citizens Advice?
Citizens Advice will not charge you to call our national phone service or consumer helpline, however your service provider might do. Calls to our national phone service and consumer helpline are free from mobiles and landlines.
Can Citizens Advice help with social services?
Social services have a duty to help and protect people. If you’re worried about what to do, talk to someone, for example, a Citizens Advice Bureau adviser about help to complain.
Who can I talk to about my human rights?
You can access help through your local Citizens Advice Bureau (which you can find via the contact details below), or by contacting your local authority’s information office at your nearest town hall.
What do you do if you have money problems?
How to survive financial stress
- Stay active. Keep seeing your friends, keep your CV up to date, and try to keep paying the bills.
- Face your fears. For example, if you’re going into debt, get advice on how to prioritise your debts.
- Do not drink too much alcohol.
- Do not give up your daily routine.
How much does a phone call cost?
How much does it cost to talk on the phone per minute? Typical costs: For state-to-state calls within the US, expect to pay 2.5 to 10 cents per minute. Some carriers charge a monthly fee or require a monthly minimum usage and most round call times up to the nearest minute.
What are the stages of a complaint?
The complaints procedure has two stages:
- Stage 1 – trying to sort things out with the local service.
- Stage 2 – getting someone else to look into your complaint.
Where can I find the Citizens Information Centre locations?
A limited drop-in service may be available in some locations. You can also call the Citizens Information Phone Service on 0818 07 4000, Monday to Friday, 9am-8pm. You can also view the Citizens Information Centre locations using Google Maps. You can find further information on the use of Google Maps in our Privacy Statement.
How do I contact the Citizens Information Board?
You can send us feedback about citizensinformation.ie by email. If you have a media or press query about the Citizens Information Board or any of the services it funds please contact us at [email protected] You can also contact the Citizens Information website team by post at:
Where can I find information about my local centre?
You can get contact details for your local centre on our Find a Centre page. You can also call the Citizens Information Phone Service on 0818 07 4000, Monday to Friday, 9am-8pm. As well as finding comprehensive integrated information on this website you can also get daily updates on what’s changed on Twitter at @citizensinfo.
Can I make an appointment at a drop-in Citizens Information Centre?
Citizens Information Centres are currently not open to drop-in callers. You can contact your local centre by phone or email for information and advice. A limited number of face-to-face appointments are available in centres where COVID-19 safety requirements can be met.