Can I replace my BT modem?
Re: Replacing my BT smart hub Unless you have FTTP, you will need either a modem/router or separate modem. The R7000P doesn’t have a built in modem. If you have G. Fast, suitable devices are very limited.
Can I replace my BT Openreach modem?
You can replace the hub with any third party router of your choice with a WAN port. It is not necessary to buy a combined modem/ router.
Can I replace my BT Smart Hub with another router?
The Home hub is perfectly stable, most people that decide to use a different router do so for the extra whistles and bells and configurable options. Only you know what your requirements are, have a look at the specs. Any router with a WAN port will work fine with FTTP, you don’t need a modem/router.
Can I use my own modem with BT?
Yes, as long as it’s compatible with our broadband service.
Why do I need a BT Openreach modem?
If you are a fibre customer, it’s likely you’ll have an Openreach modem (or ONT) installed. This white box connects to a fibre-optic cable that runs to your house and enables you to access our FTTP fibre network for broadband and voice.
Is BT home hub a router or modem?
The BT Smart Hub (formerly BT Home Hub) is a family of wireless residential gateway router modems distributed by BT for use with their own products and services and those of wholesale resellers (i.e. LLUs) but not with other Internet services.
Does BT charge to replace Home Hub?
BT don’t lend you the Home Hub. They sell it to you. But so long as you stay with BT, they don’t charge you and after 12 months they write off the cost. That means that once it’s out of warranty, then it’s your problem if it goes wrong.
Is the BT Home Hub a router or modem?
Re: Smart Hub 2 as a Modem BT Smart Hubs are called hubs because they are both routers and modems.
What is the difference between Openreach and BT?
Who is Openreach? Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.
Will BT send me a new router?
In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if you’re an existing BT customer. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer.
Can I get a free router from BT?
BT is the UK’s biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. BT has a few routers – the Smart Hub 2 is the newest – and is up there with the very best routers offered by broadband providers.
What’s the difference between BT and Openreach?
Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.