Can Turtle Beach headphones be repaired?
Cables that are permanently connected to a headset are not replaceable. In order to receive a Replacement Part under Warranty free of charge, please click here.
How do I fix my Turtle Beach headset mic?
Try these fixes…
- 1: Enable your headset mic for recording.
- 2: Set your headset as the input device.
- 3: Update your audio driver.
- 4: Turn on microphone access on your PC.
- 5: Re-enable your headset via Device Manager.
Do Turtle beaches have a lifetime Warranty?
(“VTB”) warrants to the original end-user purchaser (“Purchaser”) that the retail Turtle Beach hardware product herein (“Product”) will be free of defects in materials and workmanship for a period of one year (two years for Elite model headsets) from the date of purchase by the Purchaser (“Warranty Period”).
How long does Turtle Beach Warranty last?
Turtle Beach Corporation’s (“TBC”) warranty obligations are limited to the terms set forth below: TBC warrants this hardware product or products to the purchaser of record (the customer) against defects in materials and workmanship for a period of ONE (1) YEAR from the date of the original purchase from TBC.
Does Turtle Beach have a warranty?
All Turtle Beach products are protected by the manufacturer’s warranty for one year from the date of purchase by the original purchaser (the “warranty period”). Refurbished/recertified products are sold at a reduced price with a 90-day Warranty period.
Why does my headset only work on one side?
Headsets may play only in one ear depending on your audio settings. So check your audio properties and make sure that the mono option is turned off. In addition, make sure that voice levels are balanced on both earbuds.
Does Turtle Beach do returns?
RETURNS/REFUND POLICY & PROCEDURE: Customers who have purchased Products from TurtleBeach.com have within 30 days from the time they receive the Product(s) to return the Product(s) for a full refund. Once an order has been placed, it cannot be canceled or modified.
How do I contact Turtle Beach?
For Customer Service, please contact: [email protected].
How do you fix a Turtle Beach headset for Xbox One?
Disconnect the Power Cable from your Xbox One, and wait 20 seconds. Reconnect the Power Cable to your Xbox One. Power On the Xbox One using the Power Button on the front of the Console. Re-pair the headset to the console, using the Connect Button on your Headset and the Enroll Button on your Xbox One Console.
How long is the warranty on Turtle Beach headsets?
one year
All Turtle Beach products are protected by the manufacturer’s warranty for one year from the date of purchase by the original purchaser (the “warranty period”). Refurbished/recertified products are sold at a reduced price with a 90-day Warranty period.
How do you fix broken headphones?
Here are some solutions you can try out:
- Try using a different pair of headphones with the audio device.
- Restart your audio player device.
- Check if the settings are correct.
- Make sure that the headphone jack is clean and free from any debris.
Do Turtle beaches have a lifetime warranty?
How long is Turtle Beach warranty?
Does Turtle Beach have customer service?
For Turtle Beach product support please visit: Turtle Beach Support. For Customer Service, please contact: [email protected].
Why isn’t my Xbox wireless headset working?
Firmware update issues: If you’re having problems with the headset after taking a firmware update, make sure that your network connection is stable, connect the headset to your console with the USB-C cable, and try updating again. If that doesn’t work, perform a hard reset of the headset.