Can you just turn up at Genius Bar?
You can speak to a Genius at the Genius Bar in an Apple Store. But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up.
What should I bring to my Genius Bar appointment?
Question: Q: Genius Bar appointment- what to bring I suggest you bring everything you want working correctly after the appointment. This would also include your MacBook and power adapter, graphics tablet/external mouse, and possibly additional accessory devices such as your backup drive, etc.
How does Genius Bar work?
Genius Bar professionals will listen to customers and take information about Apple products such as iPhones, iPads or iPods to try to figure out the best solutions for repairs, warranty coverage and other issues. One of the specific ways that the Genius Bar works is by appointment.
Does the Genius Bar cost money?
All replies. All Genius Bar Appointment are free.
Where can I find the Genius Bar in Apple Stores?
apple.com/retail/geniusbar. The Genius Bar is a tech support station located inside Apple’s retail stores, the purpose of which is to provide concierge-style support for customers of Apple products.
Do you offer pick up or drop-in services at the Genius Bar?
We are offering online order pick up and limited drop-in services for shopping and Genius Bar support at this location. Face Masks required. If you need one, just ask. You can also shop online with two hour delivery and visit Apple Support where our teams are available to help. Health and safety measures may be in place based on local conditions.
How can I get a sign language interpreter at the genius store?
From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered. Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°