How do I check if my myki has expired?
You can find out when your card expires by checking it on a Myki Card Vending Machine or blue Myki Check machine. These are situated at railway stations, some tram platform stops, and some major bus interchanges. You can also find out a card’s expiry date by ringing 1800 800 007 and quoting the card number.
How long does myki touch on last?
Change of mind. If you touch on at a train station but decide not to travel, touch off within 15 minutes and you won’t be charged.
Can I transfer myki Money to another card?
No. Mobile myki is different to an existing myki card. You’ll need to buy and top up a new Mobile myki.
Is myki card refundable?
If you have a myki Pass that you’ve partially used, you can apply for a refund or convert the remaining value to myki Money. We’ll calculate your refund from the day you submit your application by deducting the fare for the time that’s already passed. deduct this cost from the full cost of your original myki Pass.
Can I check myki balance online?
You can register online, via the PTV app or call 1800 800 007 and registration is instant. You’ll need your 15-digit myki number to register. With a registered myki you can check your myki balance, top up, buy a myki, get notified when your myki is due to expire and more.
How do I get my Money off my expired myki?
Expired myki If your myki has expired but you still have a positive balance on it, you can apply for a refund by calling 1800 800 007. You can’t use the online form to apply for this kind of refund.
What happens when you forget to tap off?
What happens if I forget to tap off? You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare.
Can I put my myki on my iPhone?
Whether you have an iPhone or an Android you can now top up your myki card with instant myki Money top up using Near-Field Communication (NFC). To use this feature download the latest version of the PTV app and make sure your phone is NFC enabled.
Can you put myki in Apple wallet?
You can add a transit card to the Wallet app on your iPhone or Apple Watch.
What do you do with old myki cards?
Visitors can give their myki card to charity by posting it in one of the donation boxes at Southern Cross Station’s SkyBus terminal or Station Pier. Your myki is valid for four years, so hold onto it if you’re planning a return trip soon.”
Can I convert myki Money to myki pass?
Please note, coronavirus (COVID-19) has forced changes to our work location and is limiting access to some systems. As a result, we are currently not able to process requests to convert myki Pass (weekly, monthly or annual travel), to myki Money (pay as you go) onto your myki smartcard.
Does myki have an app?
myki has gone mobile It’s a digital myki on your Android phone on the Google PayTM app. With Mobile myki you can: Top up on the go. Touch on and off with your phone.
What does myki stand for?
Myki (/ˈmaɪ. kiː/ MY-kee), stylized as myki, is a reloadable credit card-sized contactless smart card ticketing system used for electronic payment of fares on most public transport services in Melbourne and regional Victoria, Australia.
Can I add my myki to my Apple wallet?
On your iPhone, open the Wallet app. Tap Transit Card to add a new transit card or tap Previous Card to add a transit card you previously added to the Wallet app. Choose a transit card from the list, or search by location or card name. Tap Continue.
Why is myki not on iPhone?
And the answer is a firm yes, instant Myki top-up is indeed available for iPhones. Your iPhone will need to have NFC capabilities—most do these days—and you’ll need to download or update the free PTV app then follow the top-up prompts from there. The same applies to Android users.
Can I tap on myki with my iPhone?
What to do when a customer’s Myki is about to expire?
Do you and your staff know what to tell a customer when their myki is about to expire or is not working? Direct them to the nearest staffed station or PTV Hub for an on the spot replacement. They will not be charged for their replacement myki and the remaining balance on the card will transferred instantly.
How long does credit on a Myki card last?
Currently credit on a Myki card expires after three months, which has provoked anger from occasional users. To their credit, the ABC have now corrected the text. You load credit (“Myki Money”) onto the card.
How do I use Myki money?
Load myki Money onto your myki and it will calculate the lowest fare based on where you travel. Remember to top up with enough money to pay for your entire journey. If your balance falls below zero, you won’t have a valid ticket for your trip, and you won’t be able to touch on.
Can I transfer my Myki to another card?
The only part that can be a bother is if your Myki has a negative balance and it’s expired, during the transfer process, you have to pay whatever was owing on the card before we can swap it over for a new one- the TOT machine (in the booking office) won’t let us swap over a myki until you’ve paid what you owe on it