How do I contact the UK post Office?
General enquiries
- Email. To send us your questions. or feedback please complete. our contact form. Contact form.
- Phone. 0345 722 3344* Mon-Fri: 8.15am to 6pm. Sat: 8.30am to 2pm. or Textphone 0345 722 3355.
- Mail. FREEPOST. Post Office Customer Care Team.
Is UK Mail the same as Royal Mail?
UK Mail, a trading name of DHL Parcel UK Limited and formerly known as Business Post, is a postal service company operating in the United Kingdom, which has competed with Royal Mail in collection and distribution of mail, since the deregulation of the postal service in January 2006.
Does UK Mail still exist?
UK Mail is part of the Deutsche Post DHL Group, the world’s leading mail and logistics company. Present in 220 countries, being part of this network allows us to provide affordable postal services even further afield.
What do I do if my parcel is not delivered Royal Mail?
If your item has been delivered to a residential address but you have not received it, please first check with family to see if they signed for it. If you still cannot locate your item, contact Customer Services on 08457 740 740 or complete the enquiry form online and we will investigate the situation.
How do I get in touch with Royal Mail?
If you need to get in touch, please use our online customer enquiry form. We aim to respond to your enquiry in three working days. Please do not email [email protected] as this address is no longer in use. We always strive to meet our customers’ expectations.
Why is Royal Mail taking so long?
The Royal Mail, like many other key services, has been hit hard by staff shortages this month. The postal service has said that both Covid-related self-isolation and high numbers of workers off sick are affecting delivery times.
Is UK Mail part of DHL?
Following the acquisition of UK Mail by Deutsche Post DHL Group in December 2016, the company will begin rebranding to DHL Parcel UK. The rebrand is part of the company’s growth plans as it will benefit from the recognition of being part of a market leader in global logistics.
Why is the mail not being delivered?
If your mailbox is empty, it could be because something’s blocking it. According to the USPS, a blocked mailbox will prevent delivery. “Customers are required, as a condition of delivery, to ensure that proper access is provided to mail receptacles,” the Postal Service states on its website.
How do I speak to a human at Royal Mail?
If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting your mail, tracking an item or advice on what services to use when posting an item, you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail.
Is Royal Mail running slow?
Royal Mail has been experiencing delays since the beginning of the year due to pandemic-related issues. One of these issues has proved to be staff shortages, which has led to various issues within the postal network.
How long do UK Mail take to deliver?
Next-day Delivery Parcel delivery within 1 working day throughout most of the UK’s mainland. Service is fully trackable as soon as it’s collected until it reaches its destination.
Where is UK Mail based?
London, England
Royal Mail
| Native name | Welsh: Post Brenhinol Scottish Gaelic: a’ Phuist Rìoghail Cornish: Postya Riel Irish: An Post Ríoga |
|---|---|
| Founded | 1516 |
| Founder | King Henry VIII |
| Headquarters | London, England, UK |
| Area served | United Kingdom |
What happens if my mail is missing?
If it has been lost, late or missing for 7 days or more, you can: Go to for additional information: Find Missing Mail on USPS.com. Submit a Missing Mail search request at MissingMail.USPS.com. File a claim (for insured items meeting the appropriate timeframe).